Common Questions Regarding Water

The water meter is designed similar to the odometer in your car. It will only measure the amount of water coming through the meter. The meter will never run faster than it was designed to, and it cannot speed up or register a higher reading than actual usage. As the meter ages, the meter slows, measuring less usage and eventually stops registering altogether. During regular maintenance, the City replaces these meteres when the need arises. 

Meter boxes are set in the ground and will retain water from various sources, such as rain, sprinklers, or runoff. If none of these are the source and you see water in your meter box, you may have a leak. Look at the dials on the meter. Movement on the red indicator tells you water is moving through the meter, and you are losing water somewhere on your side of the meter. If the red indicator is not turning, you a have a service leak. A service leak is a leak on the City side of the meter and does not affect your consumption or water bill.